• Customer Support: 1800-102-1994
  • commr.trichy@tn.gov.in
Generally, we take about 24 hours to solve an issue. However, in certain cases, especially those involving coordination between various departments, it might take longer. Please bear with us, we are doing our best to help you.
There, you can enter your phone number to see all the complaints registered under your number. You can then re-post any of your previous complaints.

Yes, you can re-open a past complaint. All complaints are registered under the phone number that you gave at the time of registering the complaint. Click the link below to go to the New Grievance page.  

There, you can enter your phone number to see all the complaints registered under your number. You can then re-post any of your previous complaints.

All complaints are registered under the phone number that you gave at the time of registering the complaint. Enter that phone number on the Complaints page and click “Submit”. The system will display all pending complaints made under the given phone number.
Call the general phone number +91-431-4219555 , 4218555 ,
 4217555 , 4216555 , 4214555 and a Customer Service Representative will help you contact the right officer.
Alternatively, you may refer to the following page to find out the concerned officer for your ward and his contact number.

As soon as you make a complaint, our system will send your mobile a message informing of the same. Once the complaint is solved, our system will again send you a message informing you that the complaint is solved. To check the status of your complaint before it is solved, enter the Complaint Reference Number OR your phone number on the Complaint Tracking page to see the current status. Address of the Complaint Tracking page:

As soon as you make a complaint, our system will send your mobile a message informing of the same. Once the complaint is solved, our system will again send you a message informing you that the complaint is solved. To check the status of your complaint before it is solved, enter the Complaint Reference Number OR your phone number on the Complaint Tracking page to see the current status. Address of the Complaint Tracking page:

On the Home page of the ICTS website and on every page on the website, at the very bottom, you can find the link “Feedback”. Click that and the system will display the Feedback page. You can make your comments there.
As soon as you make a complaint, our system will send your mobile a message informing of the same. Once the complaint is solved, our system will again send you a message informing you that the complaint is solved. To check the status of your complaint before it is solved, enter the Complaint Reference Number OR your phone number on the Complaint Tracking page to see the current status. Address of the Complaint Tracking page:

Currently, other than the website, you may also make complaints via:
  • Telephone : +91-431-4219555 , 4218555 ,
     4217555 , 4216555 , 4214555
  • E-mail : commr.trichy@tn.gov.in
  • Facebook : https://www.facebook.com/
  • WhatsApp : 8300 113 000
As soon as you make a complaint, our system will send your mobile a message informing of the same. Once the complaint is solved, our system will again send you a message informing you that the complaint is solved. To check the status of your complaint before it is solved, enter the Complaint Reference Number OR your phone number on the Complaint Tracking page to see the current status. Address of the Complaint Tracking page:

At present, we have a total of over one hundred categories of complaints which come under the purview of 7 departments. Please check the table below to see the list of complaints under each department.

SNo
Department Name
Complaint Category
1
Accounts
Contractor Bill Related
2
Group Schemes,Deposits,EMD and Refunds
3
others
4
Pension,Family Pension,DCRG Commutation Santioned Details
5
Special Provident Fund
6
Department Test
Complaint-1
7
Complaint-2
8
eGovernance
e-Tender
9
Online Payment
10
online Receipt
11
Engineering -Town plan
Buliding Application
12
Buliding Debris
13
Buliding License
14
Buliding Plan renewal
15
Buliding Plan Verification
16
Buliding Plannig Permission
17
Buliding Rule Violation
18
Bus Shelter
19
Delimation
20
Encroachments
21
Hoarding Removal UAC
22
Layout Approval
23
Others
24
Petty Shop
25
Request For Information
26
Reserve Site
27
Sub –Division Approval
28
Survey
29
Engineering -WORKS/ Water Supply/ Sewage/Street Light/Town Plan
Basic Amenities Petitions
30
Borewell and Well Watersupply
31
Bulinding Maintenance (Office Building,Quarters,Schools,ICDS Centers,Noon meals Center,Shopping Complex)
32
Burial Ground and Electrical / Gasifire Crematorium Maintenance
33
Burial Ground and Electrical Crematorium Maintenance
34
Bus Stand Maintenance
35
Contract Workers
36
Culvert
37
Desiliting of Drain/Canal
38
Drinking water contamination
39
Drinking water supply
40
Encroachment
41
Flood Management
42
Foot Path
43
Lorry water supply
44
Maintenance/Repairs Of Roads
45
New Sewer Connection
46
Others (Patch Work)
47
Park Maintenance
48
Road Cutting Permission
49
Road Works-CCand BT
50
Sewer House Block
51
Sewer Main Block
52
Sewer Manhole Open or Broken
53
Speed Breaker
54
Street Light
55
STREET LIGHT
56
Strom Water Drain Construction
57
Toilet Maintenance
58
Water Connection
59
Water Supply Leakage Repairs
60
Public Health Sanitation
animals nuisance
61
Bakery smoke Nuisance
62
Bio-Medical Waste-Details
63
Birth /DeathCertificate-Current Year
64
Birth /DeathCertificate-Previous year
65
Birth Certificate
66
Bpl List Prepartion Details
67
Child Name Regestration in Birth Certificate
68
COWS NUSIANCE
69
D and O Trade Details
70
De-Addicition and Shelter realted Details
71
Death Certificate
72
Dr.Muthulakshmi Reddy Maternity benefit Scheme
73
Epidemic Diseases
74
Flood Management
75
Garbage
76
Maintenance Of Electrical Crematorium Deatils
77
Mosquito Menace
78
pollution control
79
Street Dogs nuisance
80
Temporary Crackers Licenses Workers
81
Revenue
Drain.Maint.Charges
82
Litigation
83
Name Correction
84
Name Transfer
85
New Assessments
86
Non tax- Monthly Rental
87
Non tax-Annual Lease
88
Others
89
Parking Charges
90
Pay&Use Toilet
91
Professional Tax
92
Property Tax
93
Request For Information
94
VLT
95
Water Charge

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